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Frequently Asked Questions



Email us:

online at viu.ca






1. Does my computer meet the minimum system requirements for using Moodle at Vancouver Island University?

Click here to ensure you have the minimum system requirements and the correct software installed on your computer.

2. How do I create a new Moodle account and enroll in a Moodle course?

How to Create a New Moodle Account & Enroll in a Moodle Course

3. Where can I get help to access or finad an online course at VIU?

Click here for help on how to access online courses.

5. Where can I get technical assistance?

Contact IT Help
Phone: (250) 753-3245, Local: 6300
E-Mail: ithelp at viu.ca

6. Where can I get advice on taking an online course?

Contact Advising
Phone: (250) 740-6410
E-Mail: advising at viu.ca